Candle Care Tips: Frequently Asked Questions

🕯️ Candle Care & Usage

How do I get the best burn from my candle?

For your first burn, allow the wax to melt evenly across the entire surface (this may take 2–4 hours). This prevents tunneling and ensures an even burn for the life of your candle, enhancing your overall candle care experience.

How long should I burn my candle each time?

We recommend burning your scented candles for 2–4 hours at a time. Burning longer than 4 hours may cause overheating and reduce overall performance.

Why is my candle tunneling?

Tunneling happens when the wax doesn’t melt all the way to the edges during the first burn. Always allow a full melt pool to form to prevent this.

How often should I trim the wick?

Trim your wick to ¼ inch before every burn. This helps prevent soot, keeps the flame controlled, and extends the life of your candle, contributing to effective candle care.

What is the burn time for your candles?

8oz Candle: Approx. 40–50 hours

25oz Candle: Approx. 120–140 hours

Burn time may vary depending on environment and care.

Why does my candle produce soot?

A small amount of soot can occur if the wick is too long or the candle is exposed to drafts. Keep your wick trimmed and burn in a calm environment to minimize soot production.

Can I reuse the jar after the candle is finished?

Yes! Once your candle is finished, clean out the remaining wax and reuse the jar for storage, decor, or organization.

Is it safe to burn candles all day?

We recommend not burning candles for more than 4 hours at a time. Always allow the candle to cool before relighting for safety.

Where should I place my candle while burning?

Place on a heat-safe, flat surface, away from drafts, flammable objects, children, and pets to ensure safety.

🔥 Wax Melts – How to Use

How do I use wax melts?

Simply place 1–2 cubes into your wax warmer, turn it on, and allow the wax to melt and release fragrance. This is an easy and effective wax melts usage.

Do I add water to wax melts?

No—never add water. Wax melts are designed to melt on their own in a warmer.

How long do wax melts last?

Each cube provides several hours of fragrance, depending on the scent and warmer temperature.

How do I know when to replace my wax melt?

When the scent fades, it’s time to replace the wax. The wax will still be there, but the fragrance will have been released.

How do I remove used wax from my warmer?

Let the wax cool and harden, then pop it out, or turn the warmer on briefly to loosen the wax and wipe it out with a paper towel.

Are wax melts safer than candles?

Wax melts are a flame-free alternative, making them a great option for homes, offices, and shared spaces.

🌿 General Questions

What kind of wax do you use?

We use 100% soy wax, which is clean-burning, eco-friendly, and long-lasting.

Are your products handmade?

Yes! All of our candles and wax melts are hand-poured in small batches with care.

Are your products safe for pets?

Our products are made with high-quality ingredients, but we always recommend using them in a well-ventilated area and keeping them out of reach of pets.

Why does the scent vary slightly between batches?

Because each product is handmade, slight variations may occur—but quality and performance remain consistent.

⚠️ Safety Tips

- Never leave candles or warmers unattended

- Keep away from children and pets

- Do not move candles while hot

- Always burn candles within sight

- Use wax warmers according to manufacturer instructions

✨ Still have questions? Contact us anytime—we’re happy to help!